If you are getting your carpet professionally cleaned, you should be asking some questions before they come out. You should expect high-quality service and need to do some research before you let someone handle your carpet. Here are some questions that we recommend asking a service before hiring them.

What Cleaning Agents Do You Use?

We don’t care how something gets cleaned, we just want it clean. But we should care about how it is getting cleaned and what is being used to clean our carpet. We walk on our carpet every day, barefoot. Our pets lay on the carpet and chew on toys that were on that carpet. They could be ingesting whatever the carpet was cleaned with. The same goes for small children. We should trust that our carpet cleaning products are safe, and with MHS Restoration, you don’t have to worry.  Environmentally-friendly carpet cleaning solutions are used to provide high-quality carpet cleaning so our clients do not have to worry. We also use Scotchgard to prevent other stains, which will help keep your carpets clean longer.

 

Do We Have to Pay Out of Pocket?

If the services are related to an insurance claim, we will bill your insurance directly. We understand that floods or any damages to your home can be stressful, especially financially, so we do our best to make the process easier.

 

What Is the Process?

At MHS Restoration, we have a 5-step process to ensure the best services. We inspect the carpet beforehand to determine the best strategy to lift stains and clean. Next, we remove any furniture in the area. Then, we vacuum to remove debris and dirt before starting the cleaning process. After that, a safe carpet cleaning solution is applied, steamed, and extracted with hot water. It usually takes about 6-12 hours to dry, depending on the space.

 

Do You Check for Quality?

At MHS Restoration, we always check after a carpet cleaning to make sure spots are lifted. If you see a spot left behind, we always try our best to lift the pesky stains. We ensure quality to our customers.

 

Whether you have had a flood, sewage backup, or just need a carpet cleaning, we can help. If you are interested in a carpet cleaning service or have questions, please contact MHS Restoration.